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Microsoft Dynamics Automation

Microsoft Dynamics CRM

Manual customer journeys are outdated. Our Microsoft Dynamics 365 Marketing Automation creates personalized campaigns, from lead nurturing to automated follow-ups, all in one platform. We customize Dynamics to your workflows and CRM to turn it into a growth engine.

    We Craft Case Studies For Generations

    Marketing automation isn’t theory. It’s tested execution. Our Microsoft Dynamics 365 case studies show exactly how strategy, automation, and personalisation translate into measurable growth, faster pipelines, and smarter decisions.

    1. Workflow Efficiency Boost

    We automated lead follow-ups for a B2B company using Microsoft Dynamics 365. Their internal team saved 14+ hours weekly, while lead response time dropped by 61%. With dynamic segmentation and behaviour-based triggers, campaign engagement rose by 42%, and their pipeline velocity increased 2x in just 90 days of automation.

    2. Nurture Journey Overhaul

    A SaaS brand used Dynamics 365 for customer lifecycle automation. We built smart sequences, time-based outreach, and real-time scoring. This resulted in a 75% improvement in lead-to-demo conversion and a 28% reduction in churn. Email open rates also jumped from 12% to 34% after streamlining their nurture campaigns.

    3. Event Campaign Success

    We executed a multi-channel campaign for a product launch using Dynamics’ customer insights and email automation. The brand saw a 63% increase in webinar registrations, 48% more post-event conversions, and zero manual follow-ups. Personalised workflows helped convert cold leads into warm prospects within three automated email stages.

    4. CRM-Synced Personalisation

    We connected Dynamics 365 with an ecommerce CRM to deliver tailored email promotions based on past purchases. This personalised automation drove a 39% rise in average order value. Cart abandonment campaigns recovered 24% of lost sales, and triggered re-engagement emails brought 31% of inactive subscribers back to active.

    5. Real-Time Lead Routing

    A fast-scaling startup needed a faster sales response. We implemented automated lead scoring, routing, and assignment using Dynamics 365. This reduced lead leakage by 100%, shortened sales cycles by 38%, and improved qualified lead conversion by 47%. The sales team began closing deals 2x faster than before automation.

    Automate Smarter With Our TREE

    Our TREE process guides every Microsoft Dynamics marketing automation campaign with strategy, audience insights, timely execution, and continuous refinement to boost customer journeys and drive results. T-R-E-E: Think, Research, Execute, Evaluate.

    Before automating anything, we align your goals with Dynamics capabilities. We assess audience segments, map buyer stages, and plan each trigger. This step ensures that every automation connects to a real business objective and speaks directly to your customers at the right time, in the right way, with zero waste.

    We go deep into data, email performance, contact behavior, lifecycle journeys, and CRM analytics. Our team uncovers patterns and missed opportunities, setting up your Dynamics campaigns for smarter targeting. We make decisions backed by real insight, so your messages resonate, convert, and move prospects through your funnel consistently.

    We build every automation inside Microsoft Dynamics with surgical precision. Whether it’s real-time lead nurturing, event-based emails, or CRM-triggered follow-ups, we craft journeys that run smoothly. Every workflow is tested, optimised, and seamlessly integrated with your sales process, so marketing drives action, not just impressions.

    Results are always measured. We track campaign revenue impact, engagement scores, and lead movement within Dynamics. Our reports show what’s working and what needs to change. This isn’t about vanity metrics. It’s about business outcomes. We keep optimising until your marketing automation becomes a true engine for scalable growth.

    Progress Tree Step 1

    Problem Identification can Lead to Success Quickly

      Maximize Dynamics With Marketing Automation Power

      Microsoft Dynamics 365 Marketing Automation helps you run smarter campaigns, nurture leads effectively, and close more deals with less manual effort. At Technolangs Solutions, we turn your CRM into a complete marketing machine. We automate follow-ups, segmenting audiences, and delivering personalised experiences at scale. From strategy to execution, we make sure every workflow contributes to your growth.

      You don’t just automate emails, you build consistent customer journeys that convert, retain, and scale with your business.

      310%

      Increase Lead Conversions

      265%

      Growth Email Rates

      190%

      Boost Customer Retention

      282,000+

      Leads generated so far...

      Get in Touch

      Real Results, Real Business Impact

      Our clients trust us to automate smarter, scale faster, and build lasting relationships with Dynamics 365, proving the power of our automation strategy.

      Darren M., CRM Operations Lead

      “Technolangs Solutions restructured our entire Dynamics 365 marketing workflows. We now send targeted emails, score leads accurately, and track engagement in real-time. Within three months, our conversion rates improved by 48% and customer reactivation rose by 33%. Truly transformational service.”

      Darren M.
      CRM Operations Lead
      Elena T., Marketing Director

      “Our campaign automation finally works like it should. Their team aligned everything with our sales funnel perfectly. More conversions, fewer manual errors, and better reporting.”

      Elena T.
      Marketing Director
      Victor L., CRM Manager

      “We struggled with segmentation before. Now, our emails hit the right people at the right time—every time. Engagement has jumped, and unsubscribes have dropped.”

      Victor L.
      CRM Manager
      Priya N., Growth Strategist

      “From static workflows to dynamic personalisation, they made Dynamics 365 work for us. Our email click-through rate has doubled in just two months.”

      Priya N.
      Growth Strategist
      Junaid R., Marketing Lead

      “This team didn’t just configure the platform—they optimised it around our real-world business needs. Efficiency, targeting, and results all went up. Absolutely recommend them.”

      Junaid R.
      Marketing Lead

      Your Trusted Dynamics Automation Partner

      We streamline your marketing with smart automation strategies built around Microsoft Dynamics 365, increasing engagement, efficiency, and measurable business results.

      Let's Talk
      Funnel Mapping

      We design automated marketing journeys that align with your funnel to maximize conversions.

      Behavior Triggers

      Our workflows respond to real-time user actions, ensuring every message is relevant and conversion-focused.

      Custom Dashboards

      We build custom visual dashboards in Dynamics so your team can easily track performance, leads, and ROI.

      Platform Mastery

      From native features to deep integrations, we unlock the full power of Microsoft Dynamics for marketing.

      Questions? We Have the Answers.

      Learn more about how our Microsoft Dynamics 365 automation services work, what to expect, and how we help you grow faster with less effort.

      Microsoft Dynamics Marketing Automation helps businesses streamline campaigns, segment audiences, track customer behaviour, and trigger personalised actions all in one platform. It’s built to nurture leads, improve engagement, and increase conversion rates through automated, data-driven marketing workflows tailored to your customer journey.

      Marketing automation saves time, boosts productivity, and delivers more targeted messaging. With Microsoft Dynamics, it also syncs seamlessly with your CRM, helping you align sales and marketing efforts, reduce manual tasks, track lead interactions, and build consistent brand experiences that convert.

      Yes, our service is built for businesses already using Microsoft Dynamics 365. If you’re not yet onboard, we can assist with setup, licensing, and integration before implementing our automation strategies to ensure a smooth start.

      Absolutely. We plan and build powerful, personalised workflows that automate email sequences, scoring models, reminders, and more based on user behaviour, lead status, and campaign goals. Everything is designed to simplify your processes and drive measurable results.

      We automate welcome sequences, lead-nurturing flows, re-engagement campaigns, event follow-ups, and more. Each campaign is tailored to your business objectives and aligned with customer intent, helping your team reach the right audience at the perfect time.

      Yes! Automated marketing ensures qualified, nurtured leads land directly in your CRM. Your sales team spends less time chasing cold leads and more time closing warm prospects. The handoff is smooth, smart, and fully trackable within Dynamics.

      Definitely, we can sync forms, tracking tools, and user data from your website directly into Dynamics. This allows for better audience segmentation, real-time responses, and personalised follow-ups that feel timely and increase user engagement.

      We don’t offer one-size-fits-all solutions. We map out your customer journey, sales cycle, and goals, then tailor every workflow, segment, and automation rule within Dynamics to match your exact needs.

      Yes. We create intuitive dashboards inside Microsoft Dynamics to track every metric, open rates, click-throughs, conversions, lead scores, and more. You’ll get clear insights into what’s working and where to improve.

      We combine technical Dynamics 365 expertise with conversion-focused marketing strategy. Unlike others, we don’t just set up workflows, we engineer systems that drive long-term engagement, nurture leads effectively, and support your business growth at scale.

      Setup time depends on your current Dynamics 365 environment and the complexity of your goals. Most projects take 2–4 weeks from discovery to full implementation. We move fast without skipping critical steps.

      Yes. Once our system is live, your team can manage, pause, or tweak campaigns anytime. We also offer training sessions so your staff stays in control without technical roadblocks.

      You’ll have dedicated access to our support team for questions, adjustments, or troubleshooting. We don’t disappear after delivery, we monitor performance, optimise results, and offer ongoing help whenever needed.

      Most likely, yes. We’ve implemented Dynamics 365 automation for industries like tech, real estate, education, finance, and eCommerce. If your business has leads, we can automate and optimise your marketing for better results.